Terms of service

Introduction

At Mindora, we are committed to supporting entrepreneurs through innovative mental practices designed to foster clarity, resilience, and well-being. Our terms of service outline the rights and responsibilities of users engaging with our platform, emphasizing transparency and mutual respect as core principles.

By accessing our website, users agree to adhere to these terms, which are intended to promote a positive and constructive environment for all participants. We recognize the importance of mental health in entrepreneurial success and aim to provide content that supports personal growth within a responsible framework.

Scope of Services

Mindora offers a range of programs, workshops, and digital content focused on mental practices tailored for entrepreneurs. Our services may include guided meditations, mindfulness exercises, and coaching sessions designed to support mental clarity and emotional balance.

Participation in our programs is voluntary and intended to complement existing routines. We reserve the right to modify or discontinue services at any time, with prior notice when feasible, to maintain quality and relevance.

User Responsibilities

Users are expected to engage with our content responsibly, respecting others' privacy and maintaining respectful communication within our community. Sharing personal information should be done cautiously, and users must refrain from harmful or disruptive behavior.

It is important to use our platform in accordance with applicable laws and regulations. Users must not attempt to access or manipulate our systems beyond authorized means, and any misuse may result in termination of access.

Intellectual Property

All content provided by Mindora, including texts, images, and audiovisual materials, remains the intellectual property of our company or its licensors. Reproduction, distribution, or modification of our content without prior consent is prohibited.

Feedback or contributions from users are welcomed but may be used by Mindora to improve services without obligation. Users grant us a license to use such contributions for related purposes.

Liability Limitations

While we strive to provide valuable and accurate content, Mindora shall not be held liable for any direct or indirect damages arising from the use or inability to use our services. We do not warrant that our platform will be error-free or uninterrupted.

Participants are encouraged to consult qualified professionals for personalized mental health advice. Our programs are supportive and educational, not diagnostic or therapeutic services.

Privacy and Data Use

We process personal data in accordance with our Privacy Policy, which details how information is collected, stored, and used. Users should review this policy to understand their rights and options regarding their data.

We prioritize protecting user privacy and implement measures to prevent unauthorized access. However, absolute security cannot be guaranteed, and users should exercise caution when sharing sensitive information online.

Contact Information
Phone: +41 22 314 02 33
Address: Rue Dancet 5, 1205 Genève, Switzerland

By continuing to use our platform, users acknowledge that they have read and understood these terms of service, and agree to abide by all applicable policies and guidelines established by Mindora.

"Practicing mindfulness and mental clarity can support entrepreneurs in navigating daily challenges with resilience and focus." — Mindora

We reserve the right to update these terms periodically to reflect changes in legal requirements or service offerings. Users are encouraged to review this section regularly for the latest information.

Our commitment remains to foster a respectful, supportive environment where entrepreneurs can explore mental practices that may support their personal and professional development.

Terms of return

Understanding Our Return Policies at Mindora

At Mindora, we recognize the importance of clarity and transparency when it comes to our return practices. Our goal is to support entrepreneurs in adopting effective mental practices, and part of that involves providing a straightforward approach to any concerns related to our services or resources. We encourage clients to review these terms carefully before engaging with our offerings.

All return requests should be submitted within 14 days of receiving the service or product. This window allows us to process your request efficiently and ensure a smooth experience. Requests made after this period may not be eligible for consideration, in accordance with our policies.

Note: Returns are applicable solely for digital resources or consultations that do not meet your expectations based on our outlined service descriptions.

To initiate a return, clients are advised to contact our support team via email at complaints@mindorabest.com . Please include your order details, a brief explanation of the reason for the return, and any relevant documentation to facilitate the review process.

Our team will evaluate your request and respond within 5 business days. During this period, we may request additional information to clarify the circumstances or to verify the condition of the service provided.

Once approved, refunds will be processed using the original payment method. Processing times can vary depending on your bank or payment provider, typically taking 5-7 business days.

It is important to note that certain services, such as personalized coaching sessions or live webinars, are non-refundable if they have been attended or accessed in part or in full. We recommend reviewing the specific terms associated with each service prior to booking.

In cases where a refund is issued, clients may be asked to remove or delete any digital materials received if applicable. This helps us maintain the integrity of our offerings and respect the intellectual property involved.

Mindora reserves the right to decline a return request if it does not comply with the outlined policies or if the request appears to be abusive or fraudulent. We trust our clients to engage honestly and transparently with our procedures.

We are committed to maintaining a professional and respectful relationship with our clients throughout the return process. Our team is available to discuss any questions or concerns you may have regarding these terms, fostering a collaborative approach to resolving issues.

By participating in our services, clients agree to abide by these terms of return and understand that policies are subject to updates. We recommend reviewing this section periodically for the latest information.

Mindora aims to support mental practices designed for entrepreneurs to thrive. While we strive to provide quality resources, we recognize that individual needs may vary. Our policies are intended to uphold fairness and clarity for all involved.

Additional Considerations for Returns

Our return policy is crafted to align with best practices and uphold ethical standards in client relationships. We believe in fostering a community built on trust, respect, and mutual understanding.

Clients are encouraged to communicate openly with our support team regarding any dissatisfaction or issues encountered. This dialogue helps us improve our services and address specific concerns proactively.

In cases where a return is not feasible, we may offer alternative solutions such as credits or rescheduling, depending on the situation and at our sole discretion. Our aim is to support entrepreneurs in their mental wellness journey with flexibility and care.

All digital materials provided are protected under intellectual property rights, and clients are expected to respect these rights by not sharing or redistributing content without authorization.

We reserve the right to modify these terms at any time to reflect changes in our operations or legal requirements. Clients will be notified of significant updates via email or through our official communication channels.

Our commitment is to handle all return requests with professionalism and confidentiality, ensuring that each case is reviewed fairly and promptly.

For any questions or further clarification regarding our terms of return, clients are encouraged to contact our dedicated support team through the channels provided in their service agreement.

Mindora’s approach to mental practices emphasizes respect, integrity, and continuous improvement. Our return policies are part of our broader commitment to fostering a positive and transparent environment for entrepreneurs seeking growth and well-being.

We appreciate your understanding and cooperation in adhering to these terms, which are designed to support a respectful and productive relationship.

Thank you for choosing Mindora as your partner in mental practices for entrepreneurs. We look forward to supporting your journey with clarity and professionalism.